You need to do what?

I just took a call from a luser requesting administrative rights on her own computer. When I asked her why, she said that she had files on her computer that she needed to delete. Intriguiged I asked what type of files these were. She had no clue. Shaking my head in disgust, I decided to just let desktop support visit her in person to sort it out. Sure, there's a chance that she was on the right track to something, but probably not. Either way, I am a firm believer in that there is no punishment as bad as letting someone live with the results of their own stupidity.

I just wish they wouldn't be stupid on my time...