She refuses to believe that nobody loves her

ME: How can I help you?
CALLER: My email is broken
ME: Okay, are you receiving any error messages?
CALLER: No. It's just not receiving
ME: Okay, I'm going to send you a test email, did you get it?
CALLER: Yes.
ME: Do you know if anybody sent you any email that you might have not received?
CALLER: No.
ME: So there weren't any emails that you know you missed?
CALLER: No.
ME: So why is your email broken again?