You fail reading comprehension....

ME: Okay, so Internet Options is open?
CALLER: Yes
ME: Okay, go to the Connections tab.
CALLER: Uh... excuse me, but I don't have a Connections tab.
ME: *mildly surprised* You don't?
CALLER: Yeah, all I have is General, Security, Privacy, Content, Connections.... *short pause* Ok, I'm on the Connections tab